Dear valued Customers and Suppliers,
As an essential service, our contactless deliveries and maintenance services can continue in the Auckland region. Across the remainder of New Zealand we are available to resume joint visits, deliveries, installations, service and maintenance following relevant risk assessments and adhering to both your COVID-safe protocols and our Cubro protocols and processes.
Protecting the health, safety and wellbeing of our team, our customers and their clients is our top priority. As such, our COVID-safe processes and practices are in place. Our team will take added safety measures of wearing appropriate PPE and will continue to conduct risk assessments before entering a site.
This document contains links to more detailed procedures which you are welcome to read and share with your teams. Here is a brief overview of our protocols and supporting documentation:
In addition to Cubro’s COVID-safe measures, our team will also ensure they follow the protocols and procedures outlined by our customers and respect the wishes of community clients.
You can easily book a virtual visit with any of our Community Care team members online. For more information about this service or to make a booking, please log in to your dashboard to book or feel free to talk to your sales representative and/or their PA about how it works.
If a physical visit is required, then we are happy to help. Please let us know if your clients have any specific wishes prior to the appointment.