“He also allowed everyone to have an account and pay at a later date which shows a lot of trust and kindness on his behalf. He worked many late nights during this time and does so on a regular basis so that people receive their medicines in a timely manner.”
Chris is humble about his contributions over the past two difficult years. “It was stressful in some ways but then in other ways it was easy because we didn’t have a lot of customers coming in the shop,” he explains. “Because we were doing deliveries, people couldn’t come into the shop to pay or use Eftpos so we let people put things on account. The vast majority paid up almost straightaway and were very good about it.”
Chris is originally from the UK and immigrated to New Zealand in 1995 but found Northland’s climate “too hot and humid” so headed south to Otago. He was initially hired to manage Milton’s pharmacy and 10 years later the owner offered to sell it to him.
In the decade since, he has provided valuable employment opportunities and worked hard to attract staff to Milton. He’s even gone as far as to help pay for his pharmacy technicians to undertake their qualifications by correspondence. “It takes two or three years to complete the course through the Open Polytechnic,” he says. “I’ve been paying for them to do the course with the expectation that they’ll stay on afterwards. Which they all have so far!”